Terms and Privacy

About This Page

This page explains how Collectiv. Accounting handles your information and outlines the terms for using our website. By visiting or using our site, you agree to these terms and to our privacy practices.

Your Privacy Matters

At Collectiv. Accounting, we respect your privacy. We collect and handle personal information in line with the Australian Privacy Principles under the Privacy Act 1988. Personal information is any detail that can identify you, such as your name, email address, phone number or business details.

We only collect information that you choose to give us, such as through our contact form, email, phone calls or when you subscribe to our updates. We may also collect limited technical information when you use our site, such as cookies and analytics data.

How We Use Your Information

We use your information to:

  • Respond to your enquiries and provide our services

  • Send updates or resources you have opted in to receive

  • Improve how our website works and tailor it to your needs

  • Meet our legal and regulatory obligations

We do not sell or trade your personal information. We only share it with trusted third-party providers where it is necessary for them to help us deliver our services. If a provider is located overseas, we will take reasonable steps to ensure they meet Australian privacy standards.

Storage and Security

We store your information securely and take reasonable steps to protect it from misuse, loss, unauthorised access or disclosure. If we no longer need your information, we will take reasonable steps to delete or de-identify it.

Cookies and Analytics

Cookies are small files placed on your device to help our website work better and track how it’s used. They do not give us access to your personal files or information. You can choose to disable cookies in your browser settings, but some parts of our website may not work as intended.

Your Rights

You can ask us for a copy of the personal information we hold about you, request corrections, or request that we delete it. To do this, email us at hello@collectivaccounting.com.au. We will respond promptly, usually within two business days.

If you believe your privacy has been breached, please contact us so we can address it. You may also contact the Office of the Australian Information Commissioner.

When We May Disclose Your Information

We may disclose your personal information if:

  • Required by law or a court order

  • It is necessary to protect our rights, property or safety

  • It forms part of a business transfer or restructure, under appropriate confidentiality agreements

Terms of Use

By using our website, you agree:

  • You will use the site for lawful purposes only

  • You will not copy, reproduce or distribute our content without written permission

  • We are not responsible for any loss or damage caused by your reliance on information from this site

We make every effort to keep our content accurate and up to date, but we do not guarantee that it is free from errors or suitable for your specific situation. You should always seek professional advice before making financial or business decisions.

Links to Other Sites

Our website may contain links to other websites. We are not responsible for their content or privacy practices. You should review the privacy policy and terms on any linked site you visit.

Changes to This Policy

We may update this page from time to time. Any changes will take effect as soon as they are posted. The date of the latest update will always be shown below.

Last updated: 13 August 2025